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Tech Services

API Development & Integration

Building APIs, and connecting existing systems that were never designed to talk to each other. Frequently the work between a platform and the ERP, accounting or CRM a business already depends on.

What you get

  • REST API design, build and documentation
  • Integration with existing ERP, CRM and accounting systems
  • Webhook and event-driven integrations
  • Data migration between systems
  • Sandbox environments for your own testing
  • Documentation your developers can actually work from

How it works

  1. 1Map what existsWe read the systems being connected first. Most integration work is discovering what the older system actually does, not writing the connector.
  2. 2Agree the contractEndpoints, payloads, error cases and retry behaviour are settled in writing before either side builds against them.
  3. 3Build against a sandboxYou get an environment to develop against that behaves like production, including its failures.
  4. 4Cut over and documentMigration runs with a rollback path, and you keep documentation your own developers can work from.

FAQ

About api development & integration

The system we need to connect to has no documentation. Is that a problem?

It is the normal case, and it is most of the work. We map the behaviour from the system itself and write down what we find, which is why you end up with documentation you did not have before.

What happens when the other system changes?

The integration breaks, which is why the error handling and alerting matter more than the happy path. We build so a failure is visible and retryable rather than silent, and a maintenance agreement covers keeping up with changes.