Recharge & Utility
Credit Card Bill Payment
A customer settles a card bill at the counter and the payment reaches the issuer against their card number. It serves the large group of cardholders who hold a card but pay in cash, and who would otherwise be at the mercy of a due date and a branch queue.
What you get
- Payments to cards across major issuers
- Card number validated for issuer and format before payment is taken
- Cardholder name confirmed before the cash is accepted where the issuer returns it
- Receipt carries the issuer reference and the masked card number
- An unknown outcome stays pending rather than being reversed automatically
- Commission credited per successful payment
How it works
- 1Enter the card numberThe issuer is identified from the card number and shown for confirmation, along with the cardholder name where the issuer returns it.
- 2Confirm the amountThe customer states the amount to pay. Part payments are permitted, so the amount paid does not have to be the full statement balance.
- 3Take cash and submitThe payment is submitted to the issuer and returns a confirmed success, a confirmed failure, or a pending state with a reference.
- 4Hand over the receiptThe masked card number and the issuer reference on the receipt are what the customer needs if they later query the credit with the issuer.
FAQ
About credit card bill payment
How long before the payment shows on the card statement?
Crediting depends on the issuer, so we do not quote a single figure that would be wrong for some of them. The practical advice at the counter is the same either way: pay before the due date rather than on it, and keep the receipt reference until the credit appears.
The payment is pending. Should the customer pay again?
No. A pending payment may already have reached the issuer, and paying again creates a second debit that has to be recovered from the card as a credit balance. Wait for the reference to resolve, and raise it with the reference on the receipt if it does not.