Courier Services
International Courier
Outbound international shipping for documents and parcels, booked across express carriers with the export documentation prepared alongside. Most international shipments that get stuck are held on paperwork or a prohibited item rather than on transport, so the declaration and the commercial invoice are treated as part of the booking.
What you get
- Express and economy services to destinations the carrier network covers
- Commercial invoice and shipping declaration prepared at booking
- Contents checked against destination prohibited and restricted item rules
- HS code guidance for commercial consignments
- Duty and tax responsibility set explicitly as sender-paid or receiver-paid before despatch
- Tracking through export clearance, transit and destination customs
FAQ
About international courier
Who pays the customs duty at the destination?
It depends on the term chosen at booking. Under a delivered-duty-unpaid arrangement the receiver is billed by the carrier and the parcel is held until they pay, which is how a gift turns into an unexpected demand. Duty can instead be billed back to the sender where the carrier supports it. The choice is made and recorded at booking rather than left to be discovered on arrival.
What happens if a shipment is held at customs?
Customs will usually ask for a document: an invoice showing a realistic value, a description that matches the contents, or a licence for a restricted item. The consignment sits until it is supplied, and storage charges may accrue in the meantime. Under-declaring value to reduce duty is the most common cause and the hardest to unwind once the shipment is already held.